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Project Manager-Release Coordinator

Portland, OR - ShiftWise, United States

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Position summary

If you're looking for a career in a company that's evolving, has a great culture and amazing opportunities within the Healthcare Industry, AMN Healthcare is the clear choice. As America's largest and most respected health care staffing and management services company, we are the recognized leader in nursing, physician, and allied professionals. As part of the AMN team you'll work with motivated team members who have pride in - and passion for - what they do. Guided by our core values, we remain steadfast to our commitment to career growth and development for all levels of team members so they may navigate their own future and grow with the company. AMN will help you reach your professional and personal goals everyday while making a meaningful contribution. Experience for yourself The AMN Difference!

Job Description

Job Description

As Release Coordinator, you play the key role of point person between development teams and the rest of the organization.  Your role is to ensure the Operations side of the organization is aware of code releases and technology changes the Technology department makes and how those impact Operations and our clients.   This role coordinates multiple releases across a number of teams to ensure each release is supported, communicated, and non-eventful.  This is an exciting opportunity to play a key part in a growing organization.  As we bring on new products and services over the coming year, this role becomes even more critical.  As Release Coordinator, you will work closely with development teams, TechOps, Customer Service, and Account Management with occasional client interaction.   Key attributes we look for are:

Collaboration:  ShiftWise strives for an open, collaborative culture.  Leaders are expected to use influence logic, data, and context to drive outcomes.  ShiftWise believes titles follow ability.

Empowerment:  ShiftWise hires professionals and expects everyone to feel empowered to make decisions, reach out to others, and do what is necessary to get the work done.

Organization: ShiftWise is a fast moving, growing company.  You will be expected to assess a situation, determine how best to use the resources available, look for growth opportunities, keep stakeholders informed, and also advise when resources could be put to better use.

Communication: The Release Coordinator is the bridge between Technology and Operations.  Strong and effective communication is important for you to balance technical and business needs to deliver workable solutions, and manage expectations effectively.  You need to understand who needs what information when and how to get and deliver that information effectively.

Transparency:  As a key leader in an organization with many responsibilities, providing visibility and accountability both up to stakeholders and down through the teams is a vital skill.  Maintaining accurate and consistent project metrics that can be easily digested by a wide range of stakeholders is an important part of the role.

  

Flexibility:  ShiftWise is agile both in our software development processes and our approach to managing development.  Willingness to present and try new approaches as well as flexibility to adjust as needed is crucial to the success of this role. 

Our ideal candidate will have, or can demonstrate:

  • Project management experience
  • Experience working in a software development organization
  • Excellent written and oral communication skills and ability to efficiently and concisely report status of multiple projects to all stakeholders
  • Self-motivated and able to work with little or no direct guidance
  • Strong organization skills, able to juggle competing priorities and maintain composure in a fast paced environment
  • Comfortable making decisions and stepping in to help solve problems
  • Coaching others to work together and deliver solutions in a timely manner
  • Confidence speak up and make recommendations for improvements and offering solutions

Primary Responsibilities:

  • Coordinating development releases – manage release schedule and communicate releases to stakeholders to ensure organization is prepared for release.
  • Production support triage – point of contact for production issues, determine best resources to work on issue, and monitor issue to completion.
  • Work with management team and auditors to ensure Technology department is meeting compliance requirements.
  • Work with Operation teams and Product Management to develop release and client engagement process for future application.
  • General project coordination for Technology department

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